Frequently Asked Questions

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How much do you charge and what payment methods do you accept?

My fee is $135 per 50-minute session, payable by credit card or e-transfer.
Is counselling covered through insurance?

Many extended health insurance benefits cover counselling by a Registered Clinical Counsellor (RCC) or Canadian Certified Counsellor (CCC). Please check your plan's coverage for eligibility. I do not offer direct billing, but I am a registered provider with several insurance providers including Manitoba Blue Cross and Sun Life; I will provide a receipt that you can submit for reimbursement.
Do you offer in-person and video sessions?

Yes! I meet with clients in-person at my private and professional home office in Morden, MB. We can also meet virtually on the Jane platform, which is user-friendly and secure.
Can I meet you before making an appointment?

Yes, I invite you to contact me for a free 15-minute phone consultation. I’m happy to answer any questions you have or describe my therapy approach. A phone chat may help you get a sense of whether we’ll be a good fit before booking an appointment.
When do you offer appointments?

I offer appointments at set times between 9:30 and 5:30 from Monday to Friday.
What is your cancellation policy?

Please provide at least 24 hours notice for all appointment changes and cancellations. Late cancellations may be charged 50% of the regular fee, whereas no-shows will be charged the full session fee.
Why are you a member of the BC Association of Clinical Counsellors when you live in Manitoba?

A few reasons... When I completed my Master's degree, I was living in BC. The BCACC's Registered Clinical Counsellor (RCC) designation is more widely accepted by insurers in BC than the CCPA's Canadian Certified Counsellor (CCC) designation, so that is why I originally applied for it. Since moving back to Manitoba, I've maintained my RCC designation because the BCACC provides me with support, continuing education, standards of practice, and a community network of 7000 registered clinical counsellors. You can read more about clinical counselling here.